Contact Us
Got a question about one of our reviews, spotted something that needs updating, or want to flag an issue with a listed site? Here's how to reach the team behind Best Crypto Casino.
How to reach us
The best way to contact us is by email at [email protected]. We read every message and try to respond within 48 hours, though it can take a little longer during busy periods. Please include as much detail as possible — the casino name, the page you were reading, or a screenshot if relevant — so we can look into it quickly.
What we can help with
- Corrections or updates to a casino review, bonus term, or licensing detail that has changed
- Questions about how we assess and rank sites like BetPanda, CoinPoker Casino, Cryptorino, and the other operators featured on this site
- Reports of a site that has stopped honouring an offer, changed its withdrawal process, or restricted US players
- General feedback on the site, including suggestions for coverage of VPN-friendly crypto casinos or other topics
- Media, partnership, or business enquiries
What we can't help with
We're an independent research and comparison site, not a casino operator, payment processor, or customer support desk for any of the brands we cover. That means we can't access your casino account, process a deposit or withdrawal on your behalf, resolve a dispute over a bonus, or reset your login details. For any of those issues, you'll need to contact the casino's own support team directly through the site where you registered.
We also can't provide tax or legal advice. If you have questions about how gambling winnings or crypto gains are taxed, or whether a particular site is available in your state, a qualified tax professional or legal advisor is the right person to ask — not a comparison site.
If you're struggling with your gambling
If gambling has stopped being fun, or you're finding it hard to stop, help is available. The National Problem Gambling Helpline can be reached at 1-800-GAMBLER, confidentially and free of charge. It's also worth knowing that offshore crypto casinos generally don't offer the same self-exclusion tools or player protections that state-regulated operators provide, so putting your own limits in place matters. Our Responsible Gambling page has more on the tools and support available.
Before you write in
A few quick checks can save time on both sides:
- If your question is about how we research and score casinos, our About Us page explains our approach
- If it's about our site policies or how we use your information, check our Terms and Conditions first
- If it's account-specific — a stuck withdrawal, a bonus dispute, a verification hold-up — contact the casino directly, since we don't have access to player accounts
We're 18+ only content and, depending on the operator, some sites require players to be 21+. Nothing on this site is intended for anyone under the applicable legal age. Whatever you're getting in touch about, we'll do our best to give you a straight, useful answer.